Privacy Policy
Effective Date: July 2026
Waldorf Piano Tuning LLC ("Waldorf Piano Tuning," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
When you contact Waldorf Piano Tuning, request an estimate, or schedule an appointment, we may collect information including:
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Name
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Phone number
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Email address
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Service address
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Piano information
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Appointment details
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Messages you send through our website, email, text message, or social media
If you make a payment electronically, payment processing is handled by the payment provider. Waldorf Piano Tuning does not store your complete credit or debit card information.
How We Use Your Information
Your information is used to:
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Respond to inquiries
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Schedule appointments
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Provide piano tuning and repair services
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Communicate regarding appointments or estimates
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Prepare invoices and service records
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Improve our customer service
We only collect information that is reasonably necessary to provide our services.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share limited information with trusted third-party service providers when necessary to operate our business, including:
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Website hosting (Wix)
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Payment processors
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Scheduling or communication services
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Accounting software
These providers receive only the information necessary to perform their services.
Website Analytics & Cookies
Our website is hosted by Wix, which may use cookies and similar technologies to improve website performance, security, and user experience.
Analytics tools may collect anonymous information such as:
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Browser type
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Device type
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General geographic region
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Pages visited
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Time spent on the website
This information is used only to understand website performance and improve the customer experience.
Data Security
We take reasonable measures to protect the information we collect from unauthorized access, disclosure, or misuse.
While no online system can guarantee absolute security, we make reasonable efforts to safeguard customer information.
Data Retention
Customer information is retained only as long as necessary to:
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Provide requested services
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Maintain business records
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Comply with legal, tax, or accounting requirements
Your Rights
You may request to:
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Review the personal information we have about you
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Correct inaccurate information
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Request deletion of your personal information where permitted by law
To make a request, please contact us using the information below.
Third-Party Links
Our website may include links to third-party websites such as Google Reviews, Facebook, Instagram, or other services.
Once you leave our website, their privacy policies apply instead of ours.
Changes to This Policy
Changes to This Policy
We may update this Privacy Policy from time to time as our business or legal requirements change.
The most current version will always be available on this website.